Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to LingoBuddy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform.

2. Information We Collect

Anonymous Usage Statistics: We collect anonymous usage statistics (such as page views, button clicks, and performance metrics) from visitors to our website. This data is not linked to individual users and does not use cookies or identifiers.

Personal Information: We only collect personal information after you create an account and log in.

2.1 Personal Information (After Login Only)

  • Account information (email, name, password)
  • Profile information (language preferences, learning goals)
  • Usage data (conversation history, progress tracking)
  • Audio recordings of your practice sessions
  • Payment information (for premium subscriptions)

2.2 Analytics Data (PostHog)

We use PostHog, a third-party analytics provider, to help us understand how our application is used. Since we have selected EU hosting, all analytics data is stored and processed on PostHog's servers in Germany. No analytics data is transferred outside the EU/EEA. This data collection only begins after you log in and includes:

  • User interactions and feature usage
  • App performance metrics
  • Device information (browser type, operating system)
  • Session data and user journey tracking

PostHog is GDPR compliant and processes data according to their privacy policy. You can learn more about PostHog's data practices at posthog.com/privacy.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our language learning services
  • Personalize your learning experience
  • Process your payments and manage your subscription
  • Send you important updates and notifications
  • Analyze usage patterns to improve our platform (via PostHog)
  • Comply with legal obligations

Analytics: PostHog helps us understand how users interact with our application so we can improve the user experience. This data is pseudonymized using user identifiers and used solely for product improvement purposes.

4. Legal Basis for Processing

Our legal bases for processing data include: fulfilling our contract with you (providing language learning services), legitimate interest (improving our platform via analytics), and compliance with legal obligations (e.g., payment records).

5. Data Sharing and Third-Party Services

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following trusted service providers:

  • PostHog: For analytics and product improvement (data collection begins only after login)
  • Firebase: For authentication and data storage
  • Stripe: For payment processing (if you have a premium subscription)
  • OpenAI: For AI-powered language learning features
  • Google Cloud: For speech recognition and text-to-speech services

All third-party services we use are GDPR compliant and have their own privacy policies. We only share the minimum amount of data necessary for these services to function.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored securely using industry-standard encryption and security practices. We regularly review and update our security measures to ensure the ongoing safety of your information.

Data Retention: We keep your data as long as your account exists.

7. Your Rights

Under GDPR and other applicable laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Chat: Click the chat icon in the bottom right corner - and we will get back to you as soon as possible
Email: lingobuddy.info@gmail.com